Last updated: 06/05/2026

AllPlant Hire respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website, submit an enquiry, request a quote, contact us, or use our services.

1. Who We Are

This website is operated for AllPlant Hire.

Business name: AllPlant
Trading name: AllPlant Hire
Address: Links Road, Margate, Airport Park, AllPlant Hire
Phone: 082 411 8350
Email: info@allplant.co.za

2. What Personal Information We Collect

We may collect personal information when you contact us, submit a form, request a quote, call us, send us a WhatsApp, or use our website.

This may include:

• Your name
• Phone number
• Email address
• Company name, if supplied
• Site address or project location
• Message or enquiry details
• Equipment or service requirements
• Delivery or collection details
• Quotation information
• Any information you choose to send us
• Basic website usage information, such as pages visited or browser information

3. How We Collect Personal Information

We may collect personal information through:

• Website contact forms
• Quote request forms
• Phone calls
• Email enquiries
• WhatsApp messages
• Direct communication with AllPlant Hire
• Website analytics tools
• Cookies or similar website technologies

4. Why We Use Your Personal Information

We use personal information to:

• Respond to enquiries
• Prepare and send quotations
• Contact you about equipment hire or services
• Arrange equipment collection, delivery, transport, or operator support
• Provide plant hire, small equipment hire, civils, and construction services
• Manage bookings, invoices, payments, and project communication
• Improve our website and services
• Keep records for business, legal, and accounting purposes
• Send service-related communication
• Comply with legal obligations

5. Legal Basis For Processing Personal Information

We process personal information where it is necessary to:

• Respond to your enquiry
• Provide a quote or service
• Enter into or perform an agreement
• Meet legal or accounting obligations
• Protect our legitimate business interests
• Communicate with you about services you requested
• Obtain your consent where required

6. Sharing Personal Information

We do not sell your personal information.

We may share personal information only where necessary with:

• Staff or authorised representatives of AllPlant Hire
• Service providers who help operate the website
• Email, hosting, IT, or website support providers
• Delivery or transport-related service providers where required
• Accounting or administration service providers
• Legal or regulatory authorities where required by law

Any sharing will be limited to what is necessary for the relevant purpose.

7. Website Cookies and Analytics

This website may use cookies or similar technologies to improve user experience, understand website traffic, and help us improve the website.

Cookies may collect basic information such as browser type, device type, pages visited, and general usage behaviour.

You can disable cookies in your browser settings, but some website features may not work properly.

8. WhatsApp, Social Media and Third-Party Links

This website may include WhatsApp links, social media links, maps, plugins, or third-party tools.

If you click on a third-party link, that third party may collect or process your information according to their own privacy policy. AllPlant Hire is not responsible for the privacy practices of third-party websites or platforms.

9. How We Protect Personal Information

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

These steps may include:

• Limiting access to personal information
• Using secure website and hosting tools where available
• Keeping business records reasonably protected
• Using trusted service providers
• Reviewing information handling practices when needed

No online system is completely secure, but we aim to use reasonable safeguards.

10. How Long We Keep Personal Information

We keep personal information only for as long as reasonably necessary for the purpose it was collected, unless a longer period is required for legal, accounting, business, or record-keeping reasons.

Quotation, invoice, project, and communication records may be kept where needed for business and legal purposes.

11. Your Rights

You may have the right to:

• Ask what personal information we hold about you
• Ask us to correct or update your personal information
• Ask us to delete personal information where legally possible
• Object to certain processing of your personal information
• Withdraw consent where processing is based on consent
• Submit a complaint to the Information Regulator of South Africa

We may need to verify your identity before responding to certain requests.

12. Children’s Privacy

This website is not intended for children.

We do not knowingly collect personal information from children. If you believe that a child has provided personal information through this website, please contact us so we can take appropriate steps.

13. Direct Marketing

We may contact you about services you requested or enquiries you submitted.

If AllPlant Hire sends marketing communication in future, you may request to opt out of receiving such communication.

14. Cross-Border Processing

Some website, hosting, email, analytics, or IT service providers may process information outside South Africa.

Where this happens, we will take reasonable steps to ensure that personal information is protected appropriately.

15. Updates To This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will be published on this website with the updated date at the top of the page.

16. Contact Details

For privacy-related questions or requests, contact AllPlant Hire:

AllPlant Hire
Links Road, Margate, Airport Park, AllPlant Hire
Phone: 082 411 8350
Email: info@allplant.co.za